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GAMIFICATION

Spectos Feedbackstr Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with midsize, large and multi-national enterprises.

Select Customers

Windham Restaurants, The Coffee House, Audi AG, Town & Country House, Lagardère Sports

 

About Feedbackstr

Spectos Feedbackstr Feedbackstr is a gamification software solution that rewards customers who fill out feedback surveys. At the start, users can draft out survey questions, send them to customers across a number of different online channels and install survey kiosks at retail locations. Customers can then fill these out and earn points that go towards vouchers.

As results continue to come in, the program can display metrics on overall sentiment, benchmark results against KPIs and track each result’s source. Customers can cash out vouchers towards online coupons, and the system keeps tabs on all coupon redemptions. Lastly, the platform can publicly publish survey results on websites.

About the Company

Spectos GmbH was founded in 2001 and is headquartered in Dresden.

 

Feedbackstr Key Features

  • SaaS gamification and quality management software solution
  • Encourages customers to fill out surveys by giving them points
  • Users have full control over survey content
  • Sends out surveys through online channels or hosts surveys at retail kiosks
  • Customers can redeem points for coupons
  • Tracks all survey results and compares them against KPIs
  • Can publish results to websites

 

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