Advantage 360 OSS360 Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as an on-premise solution.

Customer Focus

Vendor works with midsize, large and multi-national enterprises.

Select Customers

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About OSS360

OSS360 is a professional services automation software solution that is designed for telecom companies. As customer leads start to come in contact with a company, the program can maintain all appointments, update profiles in a CRM database and send out quotes. When orders are placed, users can confirm them, apply discounts as needed and process all payments.

As customers use their purchased items, the system can send out alerts, updates and promotions across a number of different communication channels. The product can receive customer support cases directly and track their resolution statuses, and users can create workflows for internal communications. Lastly, Advantage 360 Software OSS360 can arrange a variety of payment terms for customers.

About the Company

Advantage 360 Software was founded in 1984 and is headquartered in Southern California.

OSS360 Key Features

On-premise PSA software solution
Designed for telecom companies
Can maintain a schedule for customer appointments
Updates all records in a CRM database
Works with customers throughout the sales cycle
Sends out messages, promotions and updates across a number of different channels
Tracks all customer service cases