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Communitake Device Care Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with businesses of all sizes in various industries.
Select Customers
Coca-Cola, HP, Vodafone, Telefonica, Amazon
About Device Care
Device Care is a multi-channel mobile device support platform designed to deal with issues diagnosis and auto repair, addressing well-known device problems. The software reduces support outlays by eliminating causes of inbound support calls as well as decreases support load by shifting support calls to self-service channels.
The application improves user satisfaction and loyalty while containing costs and enables support to always be connected to users. Additionally, the platform mitigates the risk of data loss by backing up imperative device data and runs software and hardware tests in the background.
About the Company
Communitake Technologies was founded in 2009 and is headquartered in Atlanta, Georgia.
Device Care Key Features
- Reduces support outlays by eliminating causes of inbound support calls
- Decreases support load by shifting support calls to self-service channels
- Improves user satisfaction and loyalty while containing costs
- Enables support to always be connected to users
- Mitigates the risk of data loss by backing up imperative device data
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