Decibel Insight Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with large enterprises.

Select Customers

LexisNexis, British Airways, River Island, Dun & Bradstreet, Micro Focus

About Decibel Insight

Decibel Insight is customer experience and web engagement software that identifies how site visitors and application users behave, identify problem website areas, and provides actionable insights as to how to solve website issues. The platform utilizes machine-learning algorithms and behavioral metrics, is equipped with visitor session replay capabilities, and provides users with advanced heatmap tools.

The software assess website form effectiveness, is equipped with a unique dashboard for every form, and provides users with performance and issue diagnosis reports. Additionally, the platform is equipped with advanced segmentation capabilities, conversion funnels, and generates performance, behavior and error reports.

About the Company

Decibel Insight was founded 2014.

Decibel Insight Key Features

Bi-directional integration capabilities
Built on an enterprise infrastructure
Visitor flow mapping tools from entry to conversion
On-page metrics including mouse movement, device rotation, and scroll engagement
Anomaly alerts and notification settings
Revenue values connected to related on-page elements in order to identify contributions