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8×8 Virtual Office Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with companies of all sizes.
Select Customers
iCruise.com, Shutterstock, TMW Systems, McDonald’s, Allstate
About 8×8 Virtual Office
8×8 Virtual Office is a call center software solution that provides users with Fortune 500 features including extension dialing, auto attendant, ring groups, call recording and internet faxing. The platform facilitates team collaboration operations and processes with web conferencing and video meeting tools, provides mobile access and improves global reach, and allows complete integration with existing CRM and productivity tools including NetSuite, Salesforce, Zendesk and Outlook.
The software provides users with an optional Branch Office feature, offers local and toll-free phone number options and has an available overhead paging tool. Additionally, the platform allows users to make calls from desk phones, from PC or Mac computers and from iOS and Android mobile devices.
About the Company
8×8 was founded in 1987 and is headquartered in San Jose, CA.
8×8 Virtual Office Key Features
- Call queuing tools
- Local number porting capabilities
- Available Switchboard Pro call processing add-on
- Hold music capabilities
- Hosted PBX
- Analytic reporting tools
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