Learn how to increase responsiveness and meet every deadline without straining your staff or your budget. Join PhaseWare’s Randall Nelson and Hoyt Mann for a short session on practical ways to automate your support operations.
At this online event, you’ll learn how to:
- Keep your customers in the loop, not in the dark, about when a problem will be fixed.
- Maintain Service Level Agreements without breaking a sweat.
- Keep the pulse of your customers and know exactly when it goes up.
- Escalate incidents without escalating the workload.
Details:
7 Ways to Automate Customer Support
Friday, July 31st, 2008
8:30am PDT / 10:30am CDT / 11:30am EDT
Register for this webinar or learn more
[Photo courtesy of helpscout.]