ConnectWise, the business operating system provider, is now available on the iPhone, Android and Windows Mobile Phones. The system was built to help IT service providers with anytime connectivity to their most important service tools. ConnectWise Mobile provides users with anytime access to ConnectWise from the most popular smartphones out there.
ConnectWise Mobile app gives IT service providers access to timesheets, calendars, service tickets, and configurations all from the comfort of their smartphone. There is no doubt that ConnectWise improves IT service efficiency by providing a platform that is always accessible. Another great feature of the mobile app is that internet connectivity is not needed to access the ConnectWise OS.
ConnectWise is built to meet the specific needs of mobile IT service teams. IT service providers can enjoy:
- Automated time and schedule management tools
- Greatly improved customer response times
- Rapid deployment of IT service technicians, as service tickets are created and accessed anytime
- Facilitated and enhanced communication between dispatchers, IT techs and service managers
“With ConnectWise Mobile, sales, technical and executive staff members are fully armed with the tools they need to manage, share, report and measure the effectiveness of their business operations anytime and anywhere,” said CEO of ConnectWise, Arnie Bellini. “ConnectWise mobile is unique among mobile apps because of its ability to put the world’s most powerful business operating system in a service provider’s pocket, significantly enhancing their business effectiveness.”
ConnectWise user, Don Bentz, takes advantage of the business operating system on his iPhone. “Without any training, I was able to close tickets when I was on the road, and even approve a vacation request from our HR board. Our field engineers have access without having to open their laptops or connect to the internet. If field engineers are running late for an appointment, they can notify the client by phone or email with a single click.”