Computer viruses may be the bane of your existence — and if you’re into software like we are, you want them eliminated. Luckily, there are many kinds of bug tracking software vendors to handle those pesky bugs. The challenge is to find the best one that fits your business. To help you, Business-Software.com has made a list of the best bug tracking software for 2015.
What Is Bug Tracking Software?
Bug tracking (or defect tracking) software works the same way as when we go to the doctor to get a check-up. First, your computer system shows signs of a virus, whether it be a decrease in performance or speed or a lack of response to your commands. Implementing your bug tracking software will allow the program to assess all damage and evaluate the corrupted files that caused the problems. From there, the software will identify and eliminate the file in much the same way that painkillers target your headache pain. The program will also keep a log of the issue and report the virus so that it can be taken care of should the issue appear again.
This list sums up the core activities that a bug tracking tool performs:
- Identifying and finding corrupted files in your system.
- Assigning a course of action to eliminate the bug.
- Storing the history, work log and comments associated with the bug.
- Reporting with information about the bug, environment, module, severity, screenshots, and more.
- Storage and retrieval – provides an identity to the bug that can be used to store, search and organize bug information.
Here are the key features of some of the most popular bug-tracking software vendors this year:
TechExcel DevTrack
Other Key Features
- Automatically route issues
- Create and assign sub-tasks to help track and resolve work items
- Secure, personalized web portal where beta customers can submit, track and update issues
- Integrated knowledge base and document management
- Out-of-the-box integration with 20+ SCM tools
Bugzilla
Other Key Features
- Free to download
- Open source bug tracking
- Advanced search capabilities
- Bug lists available in multiple formats including Atom, iCalendar and CSV
- Automatic duplicate bug detection
Atlassian JIRA
Other Key Features
- Collaboration tools include mentions and assignment features
- View code changes, track progress and navigate between issues
- Link every comment with a bug or development task
- Build and release management
- Import issues and projects from most bug trackers
Trac
Other Key Features
- Free to download
- Ticket system manages bugs, issues, feature requests and ideas
- Progress roadmap views
- Database backups
- Built-in documentation server with shared editing
Exceptional
Other Key Features
- Issue tracking and error and exception handling
- Reports include details on frequency, time of occurrence and code involved
- Uptime monitoring
- Supports 18 programming languages including PHP, Python, Java, .net and Ruby
- Integrates with GitHub, Campfire, JIRA, Lighthouse and more
IBM Rational ClearQuest
Other Key Features
- Real-time dashboards
- Define and manage changes to software assets
- Comprehensive support for querying, charting and reporting
- Integrated analysis, development, testing and deployment
- Built-in change tracking capabilities
Time for Action
Hopefully, this list will serve as a great starting point for finding tools to solve your virus and malware issues. To get more information, check out our Top 10 Defect Tracking Report for a more comprehensive overview of bug tracking systems.
[Photo courtesy of Jan Vašek.]