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WEB CONFERENCING

– Microsoft Lync Review

Product Snapshot

Technology

Microsoft Lync is available as an on-premise, SaaS or hybrid solution. Mobile applications are also available.

Customer Focus

Microsoft works with companies of all sizes. Microsoft Lync is designed for enterprise organizations from a broad range of industries.

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Microsoft Lync

Microsoft Lync is a unified communications platform that delivers a connected experience to end users. Using this web conferencing solution, users have access to centralized contact information from which they can send an instant message, make a phone call or join a voice, video or web conference. Microsoft Lync puts a variety of communication methods at the user’s fingertips, and delivers a consistent, intuitive interface whether it’s accessed from a computer, mobile device or web browser. Additionally, Microsoft Lync integrates easily with SharePoint and Microsoft Office so that communication and collaboration can come from within an application.

About Microsoft
Microsoft Corporation is a veteran software company renowned for developing the ubiquitous Windows operating system and Microsoft Office suite of productivity tools. In 1980 Microsoft partnered with IBM to sell Microsoft software with newly manufactured IBM computers. Microsoft has expanded its reach beyond software to include hardware products like the Xbox gaming system and the Zune music player. The company’s Web presence revolves around the MSN portal and Bing search engine. Microsoft was founded in 1975 by Bill Gates and Paul Allen, and is headquartered in Redmond, Washington.

Microsoft Lync Key Features

IM and Presence

Presents detailed presence information that includes availability and willingness to communicate, location, status, and preferred contact method
Conversation management allows users to easily access information from past chat sessions
Ongoing group chats build on previous sessions

Audio/Video Conferencing

Escalate IM chats to multi-participant Web conferences
Share documents, desktops, and applications
Annotate and edit presentations and documents in real time, and use whiteboard functionality
Create impromptu meetings with one click and send out invites through Outlook
Seamlessly transition from voice to high definition video
Record meetings and play them back
Intelligent call interface lets users know who’s talking and who’s making background noise, so they can be muted

Enterprise Voice

Offers complete telephony capabilities integrated with rich presence, instant messaging (IM), and ad hoc collaboration and online meetings
Supports call answer, hold, resume, transfer, forward, and divert
Use your computer or desktop IP phone as your primary business phone, and can extend business calls to mobile devices

Office Integration