IT Management Software
Research and reviews for IT management software
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Download Now About IT Management SoftwareAbout IT Management Software
IT management software unifies many disparate and specialized elements of the corporate IT ecosystem under the umbrella of several types of software solution. The rapid proliferation of commercial IT trends like BYOD and the cloud have opened up both potential IT risks, like security breaches, and benefits like greater cost savings. Browse the best business accounting software with Business-Software.com’s free comparison report of the Top 10 IT Service Management software solutions. The types of products classified under IT management range from broader IT infrastructure monitoring and asset management to more specialized solutions like email security and mobile device management (MDM). Among the top-rated IT management software products are:- ChangeGear Enterprise Service Desk
- Remedyforce
- FrontRange IT Asset Management
- LANDesk Asset Lifecycle Manager
Articles
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Cloud IT Management
Cloud IT Management Articles
Does Your Company Need Cloud Quality Management Software?
By Calvin Lam
Does your business need a new cloud-based QMS software solution? We uncover what features your company should look for in a quality management solution.
Behind the Software Q&A with Zetta.net's CMO and VP of Products
By Kiri Picone
As companies increasingly generate huge amounts of data, the need for enterprise cloud backup solutions has increased as well. We spoke with top enterprise cloud backup solution provider Zetta.net about why companies of all sizes will benefit from cloud backup and archiving software.
Confio Brings the Next Level in Database Management Solutions
By Mark Aspillera
IT professionals continue to face considerable challenges. The explosion in big data's popularity means more data centers, which means a lot more data to manage. And despite forecasts of (slightly) increased IT spending 2013, many network admins are finding themselves having to deliver more performance with fewer resources.
4 Key Features of Remote Support Solutions (And Where to Find Them)
By Kiri Picone
Remote support solutions can make a huge different to IT staff members and customer service agents, enabling them to provide the best technical support to both employees and customers. Here are the must-have features (and the products that offer them) you'll want to look for!
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IT Security Software
IT Security Software Articles
The Top 10 Antivirus Software Tools in 2014
By Michelle Hemmings
Responding to these concerns, the major antivirus producers have put out their 2014 editions with many updated features to help your business stay ahead of the hackers. Here’s our list of the top 10 antivirus software available in 2014:
Let's Talk Lepide: Behind the Software with Aidan Simister
By David Self
Unlike tools used by other departments, IT software hasn’t been terribly exciting or changed much over the years. Compared to the modern interfaces of sales software, the ease of use that CRM software boasts and the collaborative approach you see used by marketing teams, the platforms IT teams do have are downright dull. Luckily, a group of developers noticed this pattern, and in 2005, set out to change the way IT teams work. Those developers have since shifted the look of the IT software landscape across the globe.
4 Tools Healthcare Companies Need in Their Digital Security Arsenal
By Kristin Crosier
As a healthcare provider serving consumers in our technology-driven age, you must also protect the sensitive data that you’re entrusted with. We’ve outlined a variety of security software tools that can help you do just that, whether you’re a medical office, hospital, insurance provider, rehab center or pharmaceutical company. Use our list as a starting point to identify and correct any weak spots in your security processes.
Why BYOD Is Like Cancer (And How Endpoint Security Is the Cure)
By Miranda Limonczenko
Despite its rapid adoption, BYOD complicates endpoint security. Each phone, laptop and tablet connected to your network acts as another cancerous cell, growing your security risk and making your business susceptible to viruses and hacks. When unable to control devices outside of the workplace, employees can leave company information exposed or use non-approved applications that pose a threat to the business.
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IT Service Management
IT Service Management Articles
ITIL Course: Service Catalog 101
By SunView Software
Welcome to the ITIL Class on Service Catalog. Over the course of this article, you will gain a better understanding of the function of a service catalog and the effort required to build one.
The Implementation of an ITIL-as-a-Service Essentials Solution
By SunView Software
The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident Management, Problem Management, Change Management, Service Catalog, and Service Asset & Configuration Management.
Behind the Software Q&A with Kaseya CMO Bob Davis
By Ashley Dotterweich
Business-Software.com spoke with Kaseya CMO Bob Davis about the challenges of IT in the world where technology isn't confined to a single office building, and how Kaseya's revolutionary approach is working to make IT management less of a headache for everyone.
Why and How to Use ITIL to Standardize Processes across the Enterprise
By SunView Software
With the expansion of the ChangeGear platform to include fully customizable modules, SunView Software is helping companies integrate their line of business processes with the ITIL-based framework. The modules have customizable workflow to match existing processes outside of the IT Organization helping to better align the business through standardization of practices.
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Mobile Device Management
Mobile Device Management Articles
BYOD – The Greater Challenge
By Arthur Nichols
While the security issues surrounding cloud computing have garnered much attention in recent years, many companies have fallen victim to dangers of the Bring Your Own Device (BYOD) trend they adopted more readily.
MDM vs. EMM Software: Decoding the Acronyms
By Kiri Picone
MDM software can keep your company's mobile devices safe. Yet an EMM software suite offers more comprehensive solutions for end-to-end mobility management.
The Key Features of Mobile Device Management
By Robert Cecchi
Mobile devices are the future. For most, a mobile strategy will undoubtedly be crucial for companies who don’t wish to be left behind. Below, we've compiled the key features of mobile device management in order to give business owners a better idea of what to look for when choosing a solution for their business.
5 MDM Solutions to Help Your Company Handle BYOD Mania
By Kristin Crosier
It’s official -- business operations have gone mobile, and with them classified company data. Despite its convenience, BYOD poses a very large, very real threat to the security of businesses migrating to this modern workspace. That’s where mobile device management software, or MDM, comes in.
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Trends in IT Management
Trends in IT Management Articles
What Is Network Management Software?
By Chad Yee
In a nutshell, network management software is a platform that uses tools and functions to operate, administrate and maintain your computer network systems. We explain more and share the benefits of implementing such a platform in this in-depth introduction.
A Closer Look at the Consumerization of IT
By Darlene Lin
The consumerization of IT does not refer to a particular technology or software; instead, it refers to the use of consumer technologies and devices, such as iPhones, iPads, and other mobile devices within the enterprise. More than another industry buzzword, the consumerization of IT is changing the way employees work and the role of IT within the enterprise.
Lessons from Heartbleed: 3 Data Security Takeaways
By Kiri Picone
While Heartbleed has caused quite a stir over the past few weeks, the exploit has also revived an important discussion about how businesses and websites handle and protect sensitive information and data. Data security has become an increasingly important concern for today's business owners.
IT Buzzwords You'll Hear in the Boardroom in 2013
By Mark Aspillera
Not all tech buzzwords are fluff, but most of them are. In this article we explore some of the IT management buzzwords that will be flying past your head in the boardroom in 2013.
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Popular IT Management Solutions
Ivanti HEAT IT Service Management
HEAT IT Service Management is ITIL service management software that provides release management, service level management, event management, availability management, financial management, and portfolio and project management tools. The platform enables users to automate incident processes, identify problem sources and restore service operations.
SunView Software ChangeGear Enterprise Service Desk
The ChangeGear Enterprise Service Desk is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
Zetta DataProtect
Zetta DataProtect is an enterprise cloud backup solution that is able to store up to 5 terabytes of backup data in 24 hours. The solution reliably supports organizations such as Marketo, UCLA and Mint by providing 3-in-1 backup in local, offsite and remote replication for instant or disaster recovery. All files are in its proprietary format and replicated without compression.
Asigra Cloud Backup
Asigra Cloud Backup is an enterprise-grade cloud backup and recovery solution that provides an integrated approach to data protection. The solution performs fast, efficient and secure backups of all types and locations of data, including physical and virtual environments, endpoint devices, data in cloud-based applications and more. The single, integrated platform protects against all data loss scenarios in the user's environment.
Netop Remote Control
Netop Remote Control has been serving major enterprises spanning industries and political boundaries for nearly 30 years. The solution excels in complex global environments where efficiency, stability and security are paramount.
CA Technologies IT Service Desk Manager
CA Technologies IT Service Desk Manager is an IT help desk solution that helps businesses provide quality, consistent IT service support to their employees. This IT service desk solution affords visibility into a company’s IT infrastructure so that problems can be identified and corrected before they disrupt operations.